Gateway To India Restaurant
6565 Kimball Dr, Gig Harbor, WA 98335, USA
Exceptional place to have food when in a hurry. Their customer service is efficient, rates are fair, great character. Keep up the good work
- Cullen Hart, 1/23/2020
Although the food is excellent,I did have an issue with a gift card. I purchased the gift card prior to going for $55, the bill was for $50.83, so I had plenty of money on that card with the activation code proving the card was indeed activated. The server went to use the card and came back saying the card was being declined. I called the Visa card company and they said the card was declined because a 20% gratuity was added so the card did not have enough on it. When I confronted the server,he was trying to tell me that the computer he has doesn't do an automatic gratuity, however as I left the restaurant, I noticed on the screen of the computer it did say automatic gratuity. The server looked nervous when I pointed this out. I wanted to pay gratuity in cash,not on the card, but now I will not be coming back since I felt that I was lied to and a gratuity that I didn't authorize was tried behind my back. I use gift cards often and have never had a problem anywhere before,until now.
- Tanja Hennes, 11/3/2019