QDOBA Mexican Eats
1301 S 320th St Unit D4, Federal Way, WA 98003, USA
First time eating here and it was delicious! The servings are huge too, and the tortilla soup was so good.
- Ashley Gonzales, 3/11/2020
Where to begin. After being told by the manager on duty that she would comp' me a free burrito of my choosing the next time I came in, I of course thank her and said I would drop back by in the next couple of days.
Well when I did return, she was not working that shift. So I informed the acting manager, who told me that, that was an arrangement between myself and her. All this is because at the time of her offering me this deal she was out of tickets or cards or whatever is used as proof. I said thank you to the manager and informed him that I would gladly come back if he could tell me when she was working again. His response was that he was not at Liberty to disclose her work schedule. So for the next 3 days after that I returned again and again informing the acting managers on duty that I would love to get in contact with the manager that gave me this deal until finally our paths did cross once again and instead of being happy or cheerful or having some sense of customer service she chose to dress me down in front of other customers.
So then. In short, your food is wonderful the customer service of your managers leave something to be desired.
- John Hollis, 1/22/2020